Delivery Information
Last updated: 2 September 2026
At Collecting Corner, we aim to get your order dispatched as quickly as possible and offer a choice of delivery services at checkout.
We currently deliver to addresses within the United Kingdom.
Royal Mail Tracked 48
Our standard tracked delivery service.
Delivery aim: 2–3 working days
Tracking: Included
Delivery charge
- Up to 100g: £3.00
- 100g to 2kg: £4.50
- Over 2kg: £7.00
Royal Mail Tracked 48 provides tracking throughout the delivery journey and is a good choice for most orders.
Please note that the stated delivery time is a delivery aim and not a guarantee.
Royal Mail Tracked 24
A faster tracked delivery option.
Delivery aim: Next working day
Tracking: Included
Delivery charge
- Up to 100g: £4.00
- 100g to 2kg: £5.50
- Over 2kg: £9.00
Royal Mail Tracked 24 provides tracking throughout the delivery journey and is ideal if you would like your order to arrive sooner.
Please note that the stated delivery time is a delivery aim and not a guarantee.
Royal Mail Special Delivery
For customers who want a faster and more secure delivery service, we offer Royal Mail Special Delivery.
Delivery: Guaranteed next working day service, subject to Royal Mail's applicable terms and conditions and the relevant posting deadline.
Tracking: Included
Delivery charge
- Up to 1kg: £12.00
- 1kg to 2kg: £16.00
- Over 2kg: £23.00
Special Delivery may be particularly suitable for higher-value orders or when you need your order quickly.
InPost
We also offer InPost Parcel Locker delivery for orders within the United Kingdom.
When selecting InPost at checkout, you will be asked to provide the Parcel Locker ID or address for your preferred InPost locker.
You can use the “Find a parcel locker” option shown at checkout to find a suitable locker before entering its ID or address.
Delivery method: InPost Parcel Locker
Region: United Kingdom
Maximum parcel weight: 15kg
Delivery charge
- Orders £0.00 to £50.00: £3.00
- Orders £50.00 and over: £5.00
Please note that the maximum postage weight for InPost is 15kg. Orders weighing more than 15kg will require a different delivery service and the available option will be shown at checkout.
Once your order has been dispatched, tracking information will be provided where applicable. You will receive instructions from InPost regarding collection of your parcel from your chosen locker.
Please make sure you provide the correct Parcel Locker ID or address when placing your order. If the information provided is incorrect or incomplete, this may cause your delivery to be delayed or prevent the parcel from being delivered to your intended locker.
When will my order be dispatched?
We aim to process and dispatch orders as quickly as possible.
Orders are normally dispatched using the delivery service selected at checkout.
Once your order has been dispatched, you will receive tracking information where applicable.
Delivery times begin once the order has been handed to the delivery provider.
Tracking your order
Where a tracked delivery service has been selected, tracking information will normally be provided once your order has been dispatched.
You can use the tracking information provided to follow the progress of your delivery through the relevant delivery provider.
Please remember that tracking information may not become active immediately after dispatch.
Delivery delays
Royal Mail and InPost delivery times are estimates unless the service specifically provides a guaranteed delivery time.
Occasionally, deliveries may take longer than expected due to circumstances outside our control, including postal delays, severe weather, strikes or other disruption to the delivery network.
If your order has not arrived within the expected delivery period, please contact us and we will help investigate the delivery with the relevant delivery provider where appropriate.
Incorrect delivery information
Please check your delivery address carefully before completing your order.
If you provide an incorrect or incomplete delivery address, this may result in your order being delayed, returned to us or delivered incorrectly.
If you realise that you have entered an incorrect address, please contact us as soon as possible. We will do our best to help, although we cannot guarantee that an address can be changed once an order has been dispatched.
Delivery to the United Kingdom
Our current delivery services are available for United Kingdom addresses.
Any changes to the areas we deliver to or the delivery services available will be reflected on the website and at checkout.
Delivery charges
The delivery charge applicable to your order will be shown during checkout before you complete your purchase.
The charge is determined by the delivery service selected and, where applicable, the weight or order value of the order.
If your order arrives damaged
If your order arrives with visible damage, please contact us as soon as possible.
Where appropriate, we may ask you to provide photographs of the packaging and/or the product to help us investigate the issue with the delivery provider.
Please keep the packaging until the matter has been resolved.
If a product has been damaged in transit, your statutory consumer rights are not affected.
Questions about delivery
If you have any questions about delivery or an order that has not arrived as expected, please contact us.
Email: collectingcorner@yahoo.com
We will do our best to help and, where appropriate, investigate delivery issues with the carrier.
Returns & Refunds
Last updated: 2 September 2026
At Collecting Corner, we want you to be happy with your purchase. If you need to return an item or cancel an order, the information below explains how to do this.
1. Your right to cancel an online order
If you purchase goods from Collecting Corner online, you generally have the legal right to cancel your order without giving a reason.
You normally have 14 days from the day after you receive your goods to tell us that you wish to cancel.
Once you have told us that you wish to cancel, you normally have a further 14 days to return the goods to us.
Some types of goods are excluded from the statutory cancellation right. Where an exception applies, this will be explained on the relevant product page or otherwise before purchase.
2. How to cancel an order
To cancel an order, please contact us using the details below.
Email: collectingcorner@yahoo.com
Please include your order number and let us know that you wish to cancel your order.
You do not have to use a particular form to cancel. A clear statement that you wish to cancel your order is sufficient.
3. Returning unwanted items
If you are cancelling an order because you have changed your mind, the goods should be returned to us within 14 days of telling us that you wish to cancel.
You are responsible for taking reasonable care of the goods while they are in your possession.
You may handle the goods to the extent necessary to establish their nature, characteristics and functionality, in the same way that you would reasonably be able to do in a shop.
If the goods have been used or handled beyond what is reasonably necessary and this has reduced their value, we may be entitled to make a deduction from the refund where permitted by law.
Where reasonably possible, please return products with their original packaging and accessories.
4. Return postage for unwanted items
If you cancel an order because you have changed your mind, you will normally be responsible for the cost of returning the goods to us, unless we have agreed otherwise.
We recommend using a tracked delivery service when returning an item, as you remain responsible for the goods until they reach us.